Terms and Conditions

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We inform the users of this page that the use of the website www.carolanogueira.com implies the total acceptance of all general conditions presented in this document and that the access to it is the responsibility of the users/visitors only.

In compliance with the e-commerce law, we here provide the users with the business details: Carola Nogueira is a company based in Passatge de Sant Benet, 4, Local 1, Barcelona, Spain. Tax identification number (NIF): 26857903-K. Telephone number: +34 931 388 517. E-mail address: contact@carolanogueira.com.

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The prices presented on the website www.carolanogueira.com include VAT. The cost of shipment will be added to this amount at the end of the order, according to the characteristics of the shipment and the destination.

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The user undertakes to not use the website for fraudulent purposes and not to carry out any conduct that may damage the image, interests and rights of www.carolanogueira.com.

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The user undertakes to not perform any action that could damage, disable or overload the website, or any form of action that may hinder or prevent its normal use and operation.

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The images and visual contents associated with the Carola Nogueira brand that appear on the website (photographs and textile designs, etc.) are subject to intellectual property and the right for its use and commercial exploitation belongs or has been transferred exclusively and to all intents and purposes to Carola Nogueira. Any unauthorized use or commercial exploitation thereof by third parties is completely prohibited.

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Carola Nogueira reserves the right to exercise all legal actions available under the law to claim any liability arising from improper use of this website provided there are reasonable grounds to suspect that the user is violating any of the terms and conditions set out in the above mentioned instruments.  Finally, we inform the user that Carola Nogueira reserves, at all times, the power to decide on the continuity, modification or deletion of the information presented on this website without prior notice.

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Carola Nogueira is a limited-production artisan brand that produces exclusive design products with selected materials. Product availability, shipping and delivery time are subject to stock availability of finished products and the supply of raw materials.

Upon purchasing a product on the website www.carolanogueira.com, the user must will have to use the proposed means of payment and accept the purchase undertaking at the time of payment.  Our pieces may be subject to small variations in comparison to the images displayed on this website resulting from the manufacturing process.

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Shipments to destinations outside the European Union may include taxes or customs duties that must be accepted by the recipient, who must satisfy payment of the amount at the time of receipt to the shipping company. Carola Nogueira is excluded from liability in this payment due to the lack of jurisdiction over these customs duties.

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If for any reason the customer does not receive their order or any of the items are defective, we apologize and request that you inform us of this event by e-mail with the subject “Problem with order” to contact@carolanogueira.com. We will contact you as soon as possible to try to solve the problem.

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The protection of personal data and the use of cookies complies with the legislation for the protection of personal data.  Communications with the client, when requested, may be terminated by sending an e-mail to contact@carolanogueira.comand attaching personal documentation (copy of national identity document) with the subject ”Data protection”.

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Our use of the data will be to inform you of potential news and commercial promotions related to our business activity and, in no case will they be transmitted to third parties for other uses.

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Except where there is prior authorization from Carola Nogueira, the reproduction, transformation, distribution or public communication of this website and its contents are expressly prohibited.

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